Refund and Returns Policy
This Refund Policy applies to Inzpira Edu Solutions Pvt Ltd and all the online portals, websites and platforms Inzpira operates.
Live Course refunds
Inzpira offers 100% refund if request is raised within 3 hours/sessions, before the commencement of the third hour/session or within ten days from the date of admission, whichever is earlier. For refund requests, kindly mail us at hello@inzpira.com.
Video Course refunds
As soon as the customer purchases the video course, fulfillment happens online and access is granted immediately. Hence we do not offer refunds to video courses.
Hybrid Course refunds
Inzpira offers 100% refund for live sessions that is part of the hybrid course if request is raised within 3 hours/sessions, before the commencement of the third hour/session or within ten days from the date of admission, whichever is earlier. For refund requests, kindly mail us at hello@inzpira.net. However we do not offer refunds for video courses hence the final refund amount will have the price of the video course deducted, if applicable.
Refund Duration
All approved refund requests shall be processed within 48 hours of approval and will be refunded back to the source account or via the original mode of payment.
Third party refunds
If you avail any of the third party services offered through Inzpira, the services rendered are by the third party and we do not control. This policy does not apply to the practices or services of those service providers. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance Officer
In accordance with Information Technology Act2 000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Rohith Namboothiri
Inzpira, C.S Road, Jagathy
Trivandrum – 695014
Phone: +91-471- 4851132
Email: hello@inzpira.com
If you have any questions about this Policy or other privacy concerns, you can also email us at hello@inzpira.net
Updates to this policy
This Refund Policy was last updated on 13.02.2021. From time to time we may change our policies and refund practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.